7 Common Ashley Pellet Stove Problems: Fix Now

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Ashley pellet stove problems can be frustrating for homeowners seeking efficient heating solutions. One common issue is the stove not igniting, which can be caused by a variety of factors such as a faulty igniter or a lack of fuel supply.

Another prevalent problem is the auger not turning, which can lead to a disruption in pellet feeding and combustion. This can be due to a malfunctioning auger motor or an obstruction in the pellet hopper. When faced with these problems, it is important to troubleshoot and identify the root cause.

If your Ashley pellet stove is not feeding pellets, it could be attributed to issues with the auger or the control panel. Lack of pellet feed can be caused by a jammed auger or a faulty feed motor. In such cases, it is advisable to inspect the auger system for any blockages or mechanical faults.

To reset your Ashley pellet stove, consult the manufacturer’s manual for specific instructions. Generally, the process involves turning off the stove, unplugging it from the power source, waiting for a few minutes, and then plugging it back in. This reset can often resolve minor technical glitches and restore the stove’s normal operation.

It is worth noting that pellet stoves, including Ashley models, may experience occasional malfunctions due to various factors, such as power outages, improper maintenance, or worn-out components. Regular maintenance, including cleaning the stove and its components, as well as ensuring an adequate fuel supply, can help prevent many common problems and ensure the stove’s optimal performance.

If these troubleshooting steps do not resolve the issues with your Ashley pellet stove, it is recommended to contact a professional technician or the manufacturer’s customer support for further assistance. They can provide expert guidance and help you address any underlying problems to restore your pellet stove’s functionality efficiently.

Table of Contents

7 Common Ashley Pellet Stove Problems

1. Auger Jam or Malfunction

Ashley Pellet Stoves rely on an auger system to feed pellets into the burn pot. Over time, the auger can become jammed or malfunction due to debris, pellet dust, or worn-out parts.

To address this issue, first, turn off and unplug the stove. Then, clean the auger and surrounding area, removing any debris or pellet dust. If the problem persists, inspect the auger motor and replace it if necessary.

2. Ignition Failure

If the stove fails to ignite, it could be due to a faulty igniter or insufficient airflow. Check the igniter for damage and replace it if needed. Ensure that the air intake and exhaust vents are clean and free of obstructions to promote proper airflow.

3. Inadequate Heat Output

Inadequate heat output can result from several factors, including poor-quality pellets, a dirty burn pot, or improper air settings.

To resolve this issue, use high-quality pellets and clean the burn pot regularly. Adjust the air settings according to the manufacturer’s recommendations to optimize combustion.

4. Excessive Smoke or Soot

Excessive smoke or soot production can be caused by poor-quality pellets, insufficient airflow, or a dirty stove.

To address this problem, use high-quality pellets and ensure that the air intake and exhaust vents are clean. Regularly clean the stove, including the burn pot, heat exchanger, and glass door, to prevent soot buildup.

5. Control Board Issues

If the control board is malfunctioning, the stove may not operate correctly. Common symptoms include erratic temperature fluctuations or the stove not turning on at all.

In such cases, consult the owner’s manual for troubleshooting tips or contact a professional technician for assistance.

6. Pellet Feed Issues

If the stove is not feeding pellets consistently, it could be due to a worn-out or damaged feed motor. Inspect the motor for signs of wear and replace it if necessary. Ensure that the hopper is filled with high-quality pellets and free of debris to promote smooth pellet flow.

7. Gasket and Seal Leaks

Worn-out or damaged gaskets and seals can cause air leaks, affecting the stove’s performance. Inspect the door gasket, ash pan gasket, and exhaust vent seals for signs of wear or damage. Replace any compromised gaskets or seals to maintain proper stove operation.

Professional Maintenance

How Professional Maintenance And Regular Servicing Can Prevent Significant Problems

If you want to avoid significant problems in your Ashley pellet stove, it’s crucial to schedule professional maintenance and regular servicing. Professional maintenance ensures that your heating system is functioning efficiently while spotting and solving any issues before they turn into significant problems.

Here are a few essential explanations of how professional maintenance and regular servicing can prevent significant problems:

Regular servicing ensures your Ashley pellet stove is efficient and operating correctly.
With professional maintenance, you’ll ensure no danger of carbon monoxide hazard.
Correct inspection can recognize potential issues early on to prevent substantial problems and ensure a longer-lasting furnace lifetime.
Efficient airflow within your Ashley pellet stove makes sure that the entire house has equal heating.

Advantages Of Having Manufacturers Servicing And Maintenance Schedules

Having your Ashley pellet stove maintained following the manufacturer’s recommended schedule is a great way to prevent significant problems. The benefits of following the recommended servicing schedule are extensive, and it’s an investment that will protect your home’s heating system.

Here are some of the advantages of having manufacturers’ servicing and maintenance schedules:

When you maintain your Ashley pellet stove, you save money by preventing significant problems from occurring.
Extended system life due to the regular cleaning of the unit, vents, and pipes.
A proper inspection can detect potential issues before they have time to develop into significant problems.
Regular professional maintenance helps preserve the manufacturer’s warranty.
Trusted professionals can assure you that your pellet stove is working optimally, keeping your family safe and comfortable throughout the colder months.

Professional maintenance and following the manufacturer’s recommended servicing schedule will help protect your investment and ensure that your Ashley pellet stove runs correctly throughout the winter months.

How To Identify A Problem That Requires Professional Assistance

Some of the issues that require professional assistance include:

Strange noises
Reduced heat output
The pellet stove fails to ignite
Excessive ash accumulation
Poor quality of the pellet stove’s flame
Frequent pellet feeder jams

If you experience any of these issues, it’s best to seek help from a professional technician. Ignoring these problems may lead to severe damage to your heating system.

Advice On How To Select A Reliable Technician

Finding a reliable technician can be quite challenging. Here are essential tips to help you find the right technician:

Ask for referrals from friends, family, and HVAC professionals.
Check the technician’s credentials, including insurance, licenses, and certifications. This information can be found on your state’s website.
Choose a technician with extensive experience in handling Ashley pellet stoves.

A Brief Note On Troubleshooting Other Associated Parts Of The Heating System

Before calling a technician, there are a few things you can do to troubleshoot some of the associated parts of the heating system. These include:

Checking the electrical power supply for any damages.
Cleaning the combustion blower, pellet stove’s venting, and exhaust tubes.
Checking the hopper and pellets quality. Low-quality pellets could be causing issues with the pellet stove.
Determining if the room temperature matches the set temperature on the pellet stove’s thermostat.

FAQs

What Are Common Ashley Pellet Stove Problems?

Ashley pellet stoves are generally reliable, but some problems may arise. Common issues include clogged burn pots, auger motor failure, and dirty glass. It is best to have a professional perform repairs and routine maintenance.

How Do I Troubleshoot My Ashley Pellet Stove?

If your Ashley pellet stove is not working correctly, you can perform some simple troubleshooting steps before calling a repair service. Check for blockages in the vents and flue, ensure there are pellets in the hopper, and ensure that the stove is plugged in and turned on.

Why Won’t My Ashley Pellet Stove Ignite?

If your Ashley pellet stove will not ignite, there may be several causes, including dirty burn pots, a clogged exhaust, or faulty switches. These issues require professional repairs.

How Often Should I Clean My Ashley Pellet Stove?

Cleaning your Ashley pellet stove regularly is essential for optimal performance and safety. The frequency of cleaning depends on how often you use the unit, but it is recommended to clean the stove and chimney yearly or every 1-2 tons of pellets burned.

How Do I Properly Maintain My Ashley Pellet Stove?

Proper maintenance is crucial to keep your Ashley pellet stove in good working order. Routine maintenance tasks include cleaning the stove and chimney, inspecting and lubricating the blower and motor bearings, and cleaning the vent pipes. Be sure to follow the manufacturer’s recommendations for maintenance.

Do I Need A Professional To Install My Ashley Pellet Stove?

It is recommended to have a professional install your Ashley pellet stove to ensure proper installation and safety. A professional can also help you choose the right location for your stove and ensure that your chimney system is adequate to prevent fires and smoke buildup.